Privacy Policy

1. Overview

Salamanda AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, company name, and phone number when you fill out our contact form or request a consultation.
• Business Information: Details about your business processes, goals, and requirements shared during project discovery and execution.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Payment Information: We use Stripe to process payments. We do not store your full credit card details on our servers. Stripe handles payment data in accordance with PCI-DSS standards.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide our automation services
• To process payments and send invoices
• To communicate project updates and deliverables
• To improve our website and service offerings
• To comply with legal obligations
• To send occasional updates about our services (you may opt out at any time)

4. Data Sharing & Third Parties

We do not sell your personal information. We only share data with trusted third-party service providers necessary to deliver our services, including:

• Stripe: For secure payment processing
• Cloud hosting providers: For project deployment and hosting
• Communication tools: For email and project management

All third-party providers are bound by confidentiality and data protection obligations.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), access controls, and regular security reviews. While we take reasonable precautions, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Project-related data is retained for the duration of our agreement plus a reasonable period thereafter for support purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise these rights, contact us at info@salamanda-ai.xyz.

8. Cookies

Our website uses minimal cookies to ensure functionality and analyze traffic. You can control cookie settings through your browser preferences. We do not use cookies for targeted advertising.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the "Last updated" date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@salamanda-ai.xyz.